Politique d’expédition

Shipping Policy

Last updated: August 5, 2025

Thank you for shopping with GlossLooper. This Shipping Policy outlines the terms and conditions related to the shipment of your order.

1. Shipping Destinations

We currently ship to most countries worldwide, including all countries in the European Union and the eurozone.

📌 Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

2. Processing Time

Orders are typically processed within 1 to 5 business days after payment confirmation.
Please note that processing times may be extended during high-volume periods (e.g., holidays or promotional events).

3. Estimated Delivery Times

Delivery times vary by destination. Below are general estimates:

Region Estimated Delivery Time
United States 5–7 business days
European Union / Eurozone 4–12 business days
Canada, Australia 7–20 business days
Rest of the World 12–30 business days

⏳ These are estimated delivery times. Actual delivery may vary depending on your country, customs processing, and shipping carrier.

4. Shipping Fees

Shipping rates are calculated at checkout based on your location and order size.
We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

5. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and link to follow your package.

📦 Please allow up to 3–5 business days after shipment for tracking information to become active.

6. Customs, Duties & Import Taxes (International Orders)

GlossLooper is not responsible for customs duties, VAT, or import taxes that may apply to your order. These fees are set by your country’s customs office and must be paid by the customer.

🌍 We recommend checking with your local customs authority before ordering to understand any potential charges.

7. Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at [info@glosslooper.com].
We will do our best to assist you, but please note that once a package is in transit, responsibility falls on the shipping carrier.

8. Incorrect Addresses or Returned Shipments

If a shipment is returned due to an incorrect or incomplete address provided by the customer, we may:

  • Offer to reship the package (reshipping fees may apply), or

  • Issue a refund for the product(s) only (excluding original shipping costs).

9. Questions

If you have any questions about your order or this Shipping Policy, feel free to contact us at [info@glosslooper.com].